Rotate your phone

Once that’s done you’ll be able to experience the Design Skillnet website perfectly.

Event

Converting and Closing Opportunities in a Virtual World

share
When:
Wednesday, 17th February 2021
Add to calendar
Where:

Delivered remotely

View on map
Converting and Closing Opps
share

How can you continue to drive and convert new business while operating in a virtual environment due to the Covid-19 pandemic? What are the right sales opportunities to focus  on with your clients and targets? How can you improve your success rate in terms of sales  conversion? And most importantly, how do ensure that projects are priced and negotiated to  give you the right return for your work?  

In this exclusive, interactive 90-minute event, Derek Howard,  CEO of ‘The Customer’, will share his insights and best practice ideas on how you can: 

  • Build more trusted client relationships in a remote environment;  
  • Identify the right sales opportunities to pursue with your clients and targets
  • Convert more sales opportunities more easily; 
  • Get the price right and successfully negotiate with your clients; 
  • Maintain a strong, profitable sales pipeline, even in challenging times. 

This session is suitable for any design agency owners and managers as well as those who  have day-to-day responsibility for winning new business and growing client accounts. 

About the trainer

Derek Howard

The Customer

Derek is CEO of ‘The Customer’ and is passionate about helping leaders build stronger  customer relationships, win more business and increase team engagement. Always with a  focus on excellent service and strong commercial results. He previously spent 23 years with  PwC working in a variety of senior business development and marketing roles.  

Derek has developed and delivered bespoke training and coaching programmes throughout  Europe on sales, relationship building, networking, pitching, pricing and negotiation,  customer service and key account management.  

A qualified executive coach from Smurfit Business School and an accredited member of the  International Coaching Federation (ICF), Derek coaches and advises senior executives and  their teams on their business growth, people engagement, talent development and teamwork  and in developing and delivering impactful presentations and communication strategies. 

More events you might like

Read more
Professional Diploma in Service Design 2025 - Information Session
Wednesday, June 25th 12pm to 1pm

An information session in partnership with NCAD for our Professional Diploma in Service Design, with Programme Director Dr Caoimhe Mc Mahon,

Professional Certificate in UI Read more
Programme
Professional Certificate in UI 2025
Next intake: July 2nd 2025 3-month programme

Are your digital design skills holding you back? Master the key concepts and techniques of user interface design with this 3-month university-accredited programme in UI for Designers and Creatives, combining online learning and live webinars.

Professional Diploma in Content Design Read more
Programme
Professional Certificate in Content Design 2025
Next intake: July 3rd 2025 10-week programme

Are your content design skills holding you back? Master the key concepts and techniques of content design with this 10-week university-accredited programme in Content Design for Designers, UX/UI Professional and Creatives, combining online learning and live webinars.

Read more
Programme
Professional Certificate in User Research 2025
Next Intake: July 3rd 2025 4-Month Programme

A unique 4-month university-accredited programme in User Research for Designers and Creatives, combining online learning and live webinars to further develop business skills and build successful careers.

Read more
Programme
Professional Certificate in Designing for Accessibility 2025
Next intake: July 7th 2025 3-month programme

As accessibility moves to the forefront of digital design, this practical, expert-led course equips UX and product professionals with the tools to meet legal requirements and build better experiences for all users.

Professional Diploma In UX Design Read more
Programme
Professional Diploma in UX Design 2025
Next Intake: July 8th 2025 6-month Programme

A unique 6-month university-accredited programme in UX for Designers and Creatives, combining online learning and live webinars to further develop business skills and build successful careers.

Professional Diploma Design Leadership Management Info Session Read more
Event
Professional Diploma in Design Leadership and Management 2025 - Information Session
Wednesday, July 9th 2025 12-1pm

Join Design Skillnet for an information session on the Professional Diploma in Design Leadership and Management programme’s background context, structure, content and gain insights on how it can take your business and career to the next level.

Read more
Professional Diploma in Service Design 2025
Next Intake:mid-September 2025 (TBC) 2 trimesters (8 Months duration)

Gain a Professional Award in Service Design. Service designers create solutions for complex systemic and societal challenges, developing experiences that address the needs of a diverse range of stakeholders. The Professional Diploma in Service Design teaches the application of design methods, tools and thinking to sectors such as healthcare, technology, finance, transportation and education.

Professional Diploma in Design Leadership and Management Read more
Programme
Professional Diploma in Design Leadership and Management 2025
Start date to be confirmed 8-month duration (10 days away from the office)

The Professional Diploma in Design Leadership and Management has been developed for busy working professional designers and design function managers (not all design managers are designers) to empower them to take their careers to the next level and bring direct return on investment to their business.