How can you continue to drive and convert new business while operating in a virtual environment due to the Covid-19 pandemic? What are the right sales opportunities to focus on with your clients and targets? How can you improve your success rate in terms of sales conversion? And most importantly, how do ensure that projects are priced and negotiated to give you the right return for your work?
In this exclusive, interactive 90-minute event, Derek Howard, CEO of ‘The Customer’, will share his insights and best practice ideas on how you can:
- Build more trusted client relationships in a remote environment;
- Identify the right sales opportunities to pursue with your clients and targets
- Convert more sales opportunities more easily;
- Get the price right and successfully negotiate with your clients;
- Maintain a strong, profitable sales pipeline, even in challenging times.
This session is suitable for any design agency owners and managers as well as those who have day-to-day responsibility for winning new business and growing client accounts.
About the trainer
Derek HowardThe Customer
Derek is CEO of ‘The Customer’ and is passionate about helping leaders build stronger customer relationships, win more business and increase team engagement. Always with a focus on excellent service and strong commercial results. He previously spent 23 years with PwC working in a variety of senior business development and marketing roles.
Derek has developed and delivered bespoke training and coaching programmes throughout Europe on sales, relationship building, networking, pitching, pricing and negotiation, customer service and key account management.
A qualified executive coach from Smurfit Business School and an accredited member of the International Coaching Federation (ICF), Derek coaches and advises senior executives and their teams on their business growth, people engagement, talent development and teamwork and in developing and delivering impactful presentations and communication strategies.
More events you might like
Join Design Skillnet for an information session on the Design Management Professional Diploma programme’s background context, structure, content, and gain insights on how it can take your business and career to the next level.
Join the course trainer Jeannette Naughton of the Designs on Growth programme for an information session on the programme’s background and context, answer questions on the content, as well as share insights on how it can transform your business.
The IDI and Design Skillnet are delighted to launch FLOW, a tool for designers and employers to engage and plan career development, together. FLOW is an interactive competency framework and career development tool, designed to help designers and managers understand the expectations of design roles and help guide designers to grow in their careers.
A day of exploring design; process, practice and culture with international speakers, panellists, discussions and Q&As for those leading or aspiring to successfully lead design teams and design studios to take a deep dive into the topics that matter most right now.