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Programme

Onboarding Programme

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When:
Five half-day workshops starting Tuesday 8th September 2020
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Where:

Online

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Cost:

Member fee: Free
Non-member fee: Free

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Successful onboarding can be a challenge and a costly exercise if the process goes wrong. If you are taking on a new hire, or a recent graduate, avail of the 100% funded, practical onboarding workshops.

This unique course has been designed to smooth the transition of those new to the work environment so that their design skills can shine from the get-go.

What’s involved?

  • Five half-day online workshops from Tuesday 8th September 2020 focusing on professional work situations and challenges when onboarding into a new job

Register your interest to be updated on this opportunity – you can register as an employer who is seeking to hire new employees or as an employee joining a new role.

This course is entirely funded by Skillnet Ireland, at a value of €995 per participant. It is open to all recent graduates, new hires and returners.

Register your interest

Modules

Thursday 10th September
9am – 1pm

  • Identifying your personal brand and what it says about you
  • Responding to employer feedback
  • Taking ownership and responsibility for your work
  • Office and remote working – tips and best practices
  • Building your personal and professional network
  • Time management, self-presentation, retaining important information and keeping a tidy, organised workspace

Thursday 17th September
9am – 1pm

  • Key behaviours of high performing teams
  • Planning work and taking briefs from others
  • Keeping the team up to speed on the progress
  • Getting help, ideas, and feedback on the job
  • Seeking and responding to on-the-job feedback
  • Being a team player and helping others

Thursday 24th September
9am – 1pm

  • Best practice client communication whether virtually, in person or by email or phone
  • The client-agency relationship and your role in it
  • Keeping clients up to speed on the progress
  • Seeking internal input and ideas on client work
  • Seeking and responding to on-the-job feedback

Thursday 1st October
9am – 1pm

  • Preparing for client meetings – whether virtual or in-person
  • Understanding and meeting client expectations
  • Engaging with the wider team ahead of meetings
  • Getting the presentation content and messaging right
  • Anticipating and responding to questions
  • Handling pushback
  • Wrapping up and agreeing on next steps

Thursday 8th October
9am – 1pm

  • Setting goals, targets and tracking progress
  • The importance of feedback in your development
  • Different types of feedback and how to put these in place
  • Responding to feedback and development points
  • Mentoring from others – both internal and external
  • Taking ownership of professional development
  • Proactively seeking new opportunities
  • Sharing feedback with others

About the trainer

Derek Howard

Derek Howard, founder, and CEO of The Customer, is passionate about helping leaders and their people build stronger customer relationships, win more business and increase team engagement. He coaches and advises senior executives and their teams on business growth, people engagement, talent development, teamwork and communication strategies which will provide mutual benefit for both employers and graduates alike.

Derek has developed and delivered bespoke training and coaching programmes throughout Europe on sales, pitching, fee negotiation, relationship building, networking, and key account management. He is a qualified executive coach and has over 20 years of experience working as a sales and marketing consultant.

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