This website uses cookies. Find out more.

Rotate your phone

Once that’s done you’ll be able to experience the Design Skillnet website perfectly.

This website uses cookies. Find out more.
Event Workshop

Teams, Client Relationships & Negotiation 

share
When:
Tue, June 9th & 16th 9.30-10.30am
Add to calendar
share

Getting on with business in virtual world

Navigating the virtual world of business requires a different emphasis, from virtual team relationships to managing client projects and negotiating new business.

In this webinar series, we’ll cover best practice and share the tools to help you navigate the remote landscape.

Webinar 1 – Managing and Enhancing Client Relationships & Projects Remotely – June 9th – 9.30 am

Business in the remote world is different – for you, for your customers, and for your teams. Find out how to maintain and enhance your relationships and business with your team and clients in a virtual environment. How are your team doing?  What can you do to support clients?

  • Maintain customer service levels in the new virtual world and further enhance your customer relationships
  • Support your customers with relevant insights
  • Optimise your business for a virtual environment

Webinar 2 – Converting and Negotiating Opportunities in a Virtual World – June 16th – 9.30 am

How can you continue to drive and convert new business remotely? What are the right opportunities to focus on with your clients and targets? How can you improve your success rate in terms of conversion? And most importantly, how do ensure that projects are priced and negotiated to give you the right return for your work?

  • Build more trusted client relationships
  • Identify the right opportunities to pursue with your clients and potential clients
  • Convert more project opportunities more easily
  • Get the pricing right and successfully negotiate with your clients
  • Maintain a strong, profitable pipeline and capture opportunities

Who is this for?
This webinar is suitable for any agency owners and managers, account managers as well as those who have day-to-day responsibility for managing teams, winning new business and growing client accounts.

Price

  • Complimentary for members
  • €95 for non-members

Interactive webinar – limited places, booking essential.

Webinar link will be sent following your booking.

 

About the trainer

Derek Howard

Derek is CEO of ‘The Customer’ and is passionate about helping leaders build stronger customer relationships, win more business and increase team engagement. Always with a focus on excellent service and strong commercial results. He previously spent 23 years with PwC working in a variety of senior business development and marketing roles.

Derek has developed and delivered bespoke training and coaching programmes throughout Europe on sales, relationship building, networking, pitching, pricing and negotiation, customer service and key account management.

A qualified executive coach from Smurfit Business School and an accredited member of the International Coaching Federation (ICF), Derek coaches and advises senior executives and their teams on their business growth, people engagement, talent development and teamwork and in developing and delivering impactful presentations and communication strategies.

More events you might like

Design Summer Sessions Read more
Programme
Design Summer Sessions 2022
August 17th to 20th 2022 Several sessions per day

The Design Summer Sessions is a four-day festival of learning and creativity with interactive workshops, forums and webinar sessions.

Food For Thought Talks Read more
EventEvents
Food for Thought Talks Sessions
Wednesday 17th - Friday 19th August 2022 30 mins per sessions

Get professional tips and tricks from subject-matters experts and dig into various topics such as agency website optimisation, creative career growth and business startup as part of our Share&Learn Design Summer Sessions.

Read more
Workshop
Client-Catching Colours: Levelling Up your Colour Knowledge
Wednesday, August 17th 2022 12pm-1pm

Level up your Colour Knowledge in this 60 minutes workshop for interior designers, architects and colour specialists. Learn about designing for Independent Living, Part M of the building regulations with Cora Collins, Dulux Academy Lead.

DesignOpp creative creatures Read more
EventEvents
DesignOpp Creative Creatures
Wednesday, August 17th 2022 5-6pm

Presenting ‘DesignOpp Creative Creatures’ as part of the Design Summer Sessions. Enjoy short ‘creativity in colour’ talks from DesignOpp members Grace Enemaku, Ashwin Chacko & Holly Pereira on Diversity in Design and their creative journeys.

Peer Peeks Design Summer Sessions Read more
EventEvents
Peer Peeks Sessions
Thursday, August 18th 2022 8:30am-9am & 5-5:30pm

Take a peek at some of your Design Peers. Leading creative minds share their professional stories and pieces of advice. Part of our Share&Learn Design Summer Sessions, featuring Jonathan Kirk and Vanessa Power.

Colour essentials for creatives Read more
Workshop
Colour Essentials for Creatives
Thursday, August 18th 2022 12pm-1pm

Feed your creative soul with this 60-minute online workshop and Q&A with Cora Collins.  Ideal for any design professional interested in the psychology of colour, branding and generally interesting facts about colour.

Sustainable Solutions For Your Design Practice Read more
EventEvents
Forum: Sustainable Solutions for Your Design Practice
Thursday, August 18th 2022 1-1:45pm

A kickstart design community discussion on how to introduce circularity and sustainability into your design or creative business. Join a panel of your Irish design peers to discuss projects and solutions to make real changes now in your design practice.

Lettering for designers with Max Phillips Read more
Workshop
No, Not Like That. Learning Lettering with Max Phillips
Friday, 19th & 26th August 2022

Get to grips with lettering at this high-rated two-part introductory workshop to Lettering for Designers ‘No, Not Like That’, led by Max Phillips of Signal Foundry.

Hooked on Books Creatives Read more
EventEvents
Hooked on Books Creatives: A Book Club for Design BookBuffs
Friday, August 19th 2022 12-12:45pm

In this first ‘Hooked on Books Creatives: A Book Club for Design BookBuffs’, David Douglas, MD of Ebow shares the book(s) that have influenced him on his journey to building his creative business. Part of the Design Summer Sessions.

Fire Up Figma UX Design summer session Read more
Workshop
Fire Up Figma: Coffee, UX & Collaboration
Saturday, August 20th 2022 10:30am-12pm

Fire Up Figma is a Coffee, UX & Collaboration workshop, part of our Share&Learn Design Summer Sessions. Pair up with Peers and Prototype with George Longwill of UXTalks.