What matters most to clients in a post-covid world?
This is the 7th annual report and, as always, it is a fascinating snapshot of the client/agency relationship.
However, this has been a year like no other where many clients have been put under massive strain and faced new challenges.
Find out how clients are responding, their anxiety points and what they really need from agencies.
44% of clients expected more from their agency since Covid struck so, in clients’ eyes, how have agencies excelled and where have they fallen short?
How has Covid impacted upon client/agency relationships and what do clients think will be the lasting effects?
Join us for a breakfast seminar on January 19th , for the pre-launch of the 2020 ‘What Clients Think’ report.
Limited places so book your place today!
Members: Complementary for members who renew before January 19th
Non-Members rate: €45
Presentation by Jonathan Kirk: 8.30am -9.15am
Q&A: 9.15am – 9.30am
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Course Trainers, Marc Stickdorn and Gerry Scullion , will join us for an information session to give background and context to our newest programme, the Service Design Diploma, and answer questions on the course content, as well as sharing insights on how it can transform your career or business.
This course offers everything you need to improve the products and services you offer. Gain a deeper understanding of how to design content within your service, embed service design thinking in your organisation, and change the way your team works.