Friday November 12th | 9 am – 1 pm
For most graduates, junior designers and creatives, or those changing careers and moving into design, this may be the first time you are dealing with design clients. Whether communicating with clients by Zoom, email, phone or in person, it’s important to be responsive,
professional and enthusiastic – and also to check in with other team members before committing to specific client requests and deadlines.
Have all of your questions answered and learn how to master meetings and client care in this expert workshop.
Book your place here.
About the trainer
Derek Howard, founder, and CEO of The Customer, is passionate about helping leaders and their people build stronger customer relationships, win more business and increase team engagement. Always with a focus on excellent service and strong commercial results.
A qualified executive coach from Smurfit Business School and an accredited member of the International Coaching Federation (ICF), Derek coaches and advises senior executives and their teams on business growth, people engagement, talent development, teamwork and in developing and delivering impactful presentations and communication strategies which will provide mutual benefit for both employers and graduates alike.
Derek has developed and delivered bespoke training and coaching programmes throughout Europe on sales, pitching, fee negotiation, relationship building, networking, and key account management. He has over 20 years of experience working as a sales and marketing consultant in a variety of senior business development.
Find out how Design Skillnet can help you become more creative, human-centred, and impactful within your organisation.